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Data Backup Best Practices that All SaaS Companies Need to Know

No one wants to hear these two dreaded words: “data loss.” Or how about these two: “security breach?” When business owners hear these phrases in the context of their own business, it usually means they didn’t do their due diligence to keep their data safe in the first place.

This is especially important to consider for SaaS business owners. Businesses that deal with data need to secure and protect both their data and the data of their customers. How do they do this? By following some standard data backup best practices that any business can benefit from.

  1. Implement Data Classification

Not all data is created equally. Some data is fine to show to the public -- for instance, .PDFs of test cases you display on your business website. Some data is more secure, and even more important data should be fully restricted.

We aim to keep all of your data safe, but it’s pertinent to know what data should be managed more than others. Backups can be all encompassing, or you can only request for certain items to be backed up. Classifying the importance of data can help with your backup needs and helps to keep data secure.

  1. Keep a Spare Copy...but be Careful

When it comes to keeping data safe, backup quantity and security quality BOTH need to be considered. What do we mean? It’s important to keep multiple copies of one backup, whether you’re talking about files or more intricate metadata. However, hosting your backups with us, then hosting three other backups on Cloud servers, then hosting a local copy means five different backups you have to keep an eye on.

For every backup that you have, you must also consider how secure that backup is. Essentially, the more backups you create? The more likely you are to leave yourself vulnerable. One or two copies in secure locations are fine...just don’t spread your security too thin.

  1. The Best Backup App

Just because you’re dealing with massive amounts of data as a SaaS company doesn’t mean your backup service has to be equally difficult. Rewind believes in high-level backup support and security inside of a low-level tech platform. Anyone can use the simple interface, whether they’re your ultimate tech wiz or the newbie intern.

That’s not all we’re offering to you, either. We bring SaaS companies our incredible app features, like the totally secure Rewind Vault and both automated and manual backup capabilities.

  1. Manual and Automatic Backups

Our default method of backing up data is to automatically save a backup to our Rewind Vault. However, some of our packages include manual backup capabilities. Automatic backups are certainly the most easily available backups, but there is some benefit to creating manual backups now and again.

For instance, sites that are going through massive reconstruction can benefit from manual backups more than automatic backups. If major changes are made, it’s good to have a backup made beforehand in the case that the change in question needs to be undone. The more changes made within a 24 hour period, the more likely you’ll be to need a manually created backup.

These are just a sampling of some backup best practices that you’ll need to focus on as a SaaS company -- though any business can benefit from these tips! Continue to follow our blog and other data security sources for the latest information on data safety and backup security.

Mike Potter

Written by Mike Potter

Mike is a serial entrepreneur and currently the co-founder and CEO of Rewind.

Rewind securely backs up your online data helping you recovered deleted items and undo changes easily. Get peace of mind with Rewind. Available for:

Shopify

BigCommerce

QuickBooks

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